Business Intelligence March April 24

Business Intelligence

The Magazine of Hull & Humber Chamber of Commerce

Networking & pancakes? You ‘batter’ believe it!

Chamber breakfast event cooks up a recipe for success

Big Interview

Kathryn Shillito, Executive Director of HullBID, on the challenges Hull faces

Policy

Local leaders discuss infrastructure, skills and more at breakfast event

Contents March/April 2024

Business Intelligence

President’s Message

5 Chamber President Kirk Akdemir on the benefits of Chamber membership

Big Interview

6 Kathryn Shillito, Executive Director of HullBID

On The Record

8 Angus Young discusses a growing movement to make Hull a better place

Policy

10 Devolution deal is on the table

Member News

14 Book your place at business awards

16 Business awards shortlist revealed

17 Accounting education centre to open

18 Engaging young people in politics

22 Chamber Expo to make a return

Spotlight Features

24 Business Crime & Protection

How to tackle modern security threats

28 Information security and cyber securitywhat’s the difference?

30 Growing Your Business

The pros of coaching

Focus On

32 Flipping good fun at Chamber breakfast networking

Sector Focus

34

37

38

40

42

44

‘We are immensely proud of our

reputation’

A clinical negligence expert is one of the Board of Directors at Williamsons Solicitors.

Fighting for victims of medical negligence has been Wayne Walker’s mission for 20 years. Along with his colleagues, he’s won millions of pounds in compensation for ordinary people whose lives have been devastated through no fault of their own.

As a Director, he’s very busy, but his work in helping people extends beyond the office. He is Chair of Headway Hull and East Riding in a voluntary role, a charity dedicated to improving life after brain injury, and is currently president of the Hull Incorporated Law Society, where the highlight was the September 2023 charity ball which raised funds for Headway. You could say work is his life, although he would say it was his calling and he enjoys every minute of it.

Born and educated in Bransholme, Wayne now lives on Hull Marina, a stone’s throw from Williamsons Solicitors’ head offices, but he’s often spotted at the Royal Courts of Justice on London’s Fleet Street where he’ll issue complex, high-value cases that require specialist clinical negligence judges. His cases are varied and wide ranging in value, from a few thousand pounds into six figures, and are spread all over the country. He often works for families during the inquest procedure where a loved one’s death is related to physical or mental health medical treatment. Also common are cases of delayed

or misdiagnosis, pre and post-natal care, incidents involving elderly patients, unnecessary amputations and brain injuries.

Wayne is another example of Williamsons’ commitment to hiring and developing local talent. He joined the successful regional practice in 2015 after working as a paralegal at another local firm, and in less than 10 years is now Head of the Clinical Negligence, Personal Injury and Industrial Disease Department along with his directorship.

He recently settled a spinal stroke case for £925,000 and has ongoing work with individual cases worth around £5-10m in compensation. He said: “While it’s always interesting to talk about high profile cases, it’s not all about the money. I get equal satisfaction from helping people with smaller amounts and they are just as important; no matter what the value, people still need answers to the questions surrounding the treatment they have received.

“For example, we’ve just had settlements for a delayed diagnosis of breast cancer and for a lady with dementia who developed serious pressure sores in a care home.”

Wayne said that as Head of Department and a Director, he is working on helping the department of 18 to develop and grow while continuing to give customers a fantastic service which he says has a ‘national presence, but local feel’

‘We are immensely proud of our reputation which has been earned through our integrity and hard work, and maintaining that will always come first’

Founding Director Sarah Clubley said that Wayne joined the board a year ago as part of plans to steer future growth while staying true to the firm’s values. “We are approachable and family-friendly, and we all work tirelessly to get the best for clients,” she said.

Williamsons Solicitors employs more than 120 staff across its Hull head office and East Yorkshire branches, carrying out expert work in most areas of private client law including family and childcare, wills and probate, defence advocacy, civil litigation, personal injury, and clinical negligence.

Wayne Walker

Growing your business, building our economy

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DISCLAIMER

Business

It is fair to say that when I expanded AaGlobal Language Services to open an office in Hull, I could never have imagined that one day I would become President of the Hull and Humber Chamber of Commerce.

To say I am grateful and humbled to take up the office is an understatement. Looking back over the long line of presidents dating back to J. Terry in 1837 makes me appreciate this is a privileged position, one which carries a great deal of responsibility.

However, I approach my term with confidence having met and learned from all of the presidents who have held the post since AaGlobal joined the Chamber in 2011.

It was an absolute pleasure to work with Albert Weatherill for a year as his Vice President. Any apprehension – and there is always a little when taking on such an important role – is eased by the knowledge that as Immediate Past President, Albert will always be close to hand.

Back in 2011, the Chamber invited me for a chat about the obvious opportunities which could be explored by a new arrival in the region specialising in translation and interpreting, and a business organisation with a long and proud history in conducting and promoting international trade.

From the start, AaGlobal has enjoyed the many benefits which come with Chamber membership, and we quickly progressed to support the Chamber as a major sponsor of the International Trade Centre. Along the way we have learned a lot more about each other.

I have lived in the UK all of my adult life, but I was born in Turkey, and I was fascinated to hear that one of the Chamber’s first overseas trade missions was to Turkey, which took place about a hundred years ago.

Much more recently, in 2022, the Chamber signed a Memorandum of Understanding with the British Chamber of Commerce in Turkey (BCCT) with the aim of boosting trade between the two areas. This makes me realise the tremendous amount of opportunities to be explored overseas. I aspire to boost international trade and encourage exports further and to promote the amazing work the Chamber is already doing within our region.

I believe the Chamber membership brings incredible benefits to businesses big and small, and during my presidency I intend to continue to highlight these.

Big Interview

Phil Ascoughof Ascough Associates

to Kathryn Shillito, Executive Director of HullBID

Making a BID for the region’s future

Whisper it, but a Christmas catastrophe was averted when business and political leaders came together to persuade National Highways to rethink a programme of road closures.

Work on the A63, billed by National Highways as the biggest transport infrastructure project in Europe with a price tag of £355m, would have resulted in the closure of the eastbound carriageway and its routes into Hull city centre in late November.

Businesses heard it first at a meeting of the HullBID board, which activated its network to rally partners at the Chamber and then, via the Hull Area Council, Emma Hardy MP, Hull City Council Leader Mike Ross and the Chief Executive Matt Jukes.

The episode illustrated the level at which HullBID operates, the resources it can mobilise and the high regard for the organisation and for Kathryn Shillito, its Executive Director.

The Chamber played a leading role in helping to set up HullBID in 2006. Kathryn has now been at the helm for 15 years and has led a quiet transformation, overcoming the doubters and even some outright hostility to pull together businesses and other stakeholders in creating a high quality, vibrant environment in which to work, rest and play.

‘Irrespective of how much our members are paying, it is up to us to deliver exceptional value’

“When I took over we were fighting our corner because there was very little known about BIDs or what they represented,” Kathryn recalled.

“It was clear that some businesses felt neglected. They wanted somebody who had real involvement in business to show the positive impact of a BID and, importantly, show how we could help.

“That was the biggest hurdle for me as people were challenging the payment of the BID levy because of a lack of understanding. It took a lot of personal visits but as soon as they became aware of the work we did and the knowledge that we could impart, they came onside.”

BIDs stand or fall on the outcome of a ballot every five years. Member organisations, which include businesses,

local authorities and other bodies, are asked to back the BID’s programme of work and to pay a levy to fund it. In Hull that amounts to one per cent of the rateable value and the HullBID board, which has a majority of business people, has resisted the temptation to seek an increase even though changes in property use have triggered a decline in income.

Kathryn said: “There are BIDs elsewhere in the country which operate on a higher RV percentage but times are difficult and irrespective of how much our members are paying, it is up to us to deliver exceptional value.”

The progress of HullBID under Kathryn can be charted by the ballot results. In Kathryn’s first renewal ballot in 2011 HullBID secured 53 per cent of the vote yet five years later, and with a refreshed team, that increased to 80 per cent and in 2021 it was up to 81 per cent.

It’s not a story of the city centre booming but of businesses facing one challenge after another and finding out that the best way to survive and thrive is by working together.

They have also been impressed by Kathryn’s key attributes, honed during a career in high-end hospitality, of soft skills and a hard line when needed. An effective negotiator whose priority is always to secure the best outcome for the HullBID membership.

Dino Day, Superhero Day, Hull Street Food Nights and Trinity Festival Rebooted are all proven at pulling in big crowds. A highly successful sponsorship strategy keeps costs to a minimum, ensuring that visitors to the city centre still have cash to spend with businesses.

talks

The networking events put businesses in the same room as the decision makers. BID’s role as a conduit is often overlooked, but its ability to cut through red tape has saved countless members considerable time and money.

“These are challenging times and people are struggling,” said Kathryn.

“Workforces are reducing, hours are reducing, yet the number of empty retail units in the city centre has not risen by more than one per cent since 2021. It’s been static and that’s because members have worked hard to sustain their businesses in every conceivable way.

“Our events help with that by attracting customers into the city. We have done our research, we know that they work and we are always looking for new ideas.”

The all-important partnerships with the City Council, the Office of the Police and Crime Commissioner, the operational police teams and other organisations are underlined by the line-up of nominees and sponsors for

the HullBID Awards, which have been running for 10 years. They recognise community support, health and wellbeing, looking after people and premises, and they invite you to look again at how things have improved and to get excited about what is in store.

“There have been some major changes over the last 15 years,” said Kathryn.

“The public realm works were very disruptive but they really spruced up the city centre, made it much more desirable and literally paved the way to creating new event space. The Fruit Market has transformed the city centre offer for living, working, drinking and dining and funding has been released to help with bringing other areas back to life.

“It’s very exciting at the moment with Levelling Up and UK Shared Prosperity Funding breathing new life into the city centre. The Burtons Building, Crepes & Bubbles, Calla and The 55 Group have benefitted and that’s just in Whitefriargate, where there has been very successful collaboration with Trinity House. UKSPF funds have enabled established events to flourish including our own Trinity Festival Rebooted and Hull Street Food Nights.

“Looking to the future the city council has clearly identified Queens Gardens as a place where events and festivals can happen, and our status as a Maritime City will put us firmly on the map bringing benefits to our members. HullBID will continue to strive to build an even better business environment and look forward to life beyond roadworks.”

TOP: Kathryn Shillito addressing guests at the Awards ceremony

CENTRE: Chief Superintendent Matt Peach, Divisional Commander for Hull and the East Riding, with HullBID Senior Support Officer Mark Andrews (left) and Business Support Officer Raich Orr

LEFT: Kathryn at the HullBID Inspiring People dinner with (from left) Paul Matson of Hull 4 Heroes, Lewis Harrison of Clegg Gifford, Debra Gray of Hull College and Tim Shaw of KCOM

Tired of local and national politics?

It’s the big question behind a poll carried out by a new organisation in Hull over the last few months which has produced a not altogether unsurprising result.

Asked who is the most useful - Rishi Sunak, Keir Starmer or potato - a series of gatherings across the city have overwhelmingly backed the humble spud to walk it if an election was held tomorrow.

As local elections take place in May and a General Election looms on the horizon, the poll is bad news for politicians, good news for potatoes and gives hope to members of Cooperation Hull that they’re on the right track.

Since last summer the group behind the series of so-called neighbourhood assemblies has slowly been nurturing an idea to change the world by going back to basics - starting here in Hull.

Founding member Adam Hawley explained: “An assembly is a way of ordinary people making decisions, without needing permission from politicians or government.

‘The plan for Hull is built on five principles - democracy, economy, education, ecology and resilience’

“At the moment, big decisions are being made by people like Rishi Sunak, a millionaire, who has no idea what it’s like to worry about where his next meal is coming from

“I have a lot more faith in ordinary peoplenurses, teachers, parents - and I really believe we would make better decisions than they do in Westminster if we were given half the chance. There are countless organisations and mutual aid groups all over the city who are already helping people, without much official support. If we work together with them, I think these assemblies could make a real difference.”

Cooperation UK was set up in the words of its founders as “an idea, a seed, a spark” and Hull was chosen as where it should all start.

The plan for Hull is built on five principlesdemocracy, economy, education, ecology and resilience. In each area, the group says changing the status quo is not only necessary

On the record With Angus Young

These are the author’s views and not necessarily those of the Chamber.

for society but also potentially powerful for those involved in making it happen.

If that sounds like old-fashioned people power, it is.

Picking Hull as the place to plant this seed of change didn’t happen by accident.

Adam Hawley was already based here when he helped host a visit in 2021 by The Freedom Tour, a group of mainly former climate activists promoting a summer journey of “love, rage and resistance” around the UK.

On the Hull stop, they not only found folk had plenty to say but also a city with already healthy roster of grassroots community organisations. Such was the response in Hull, several of those involved in The Freedom Tour have now moved to live in the city permanently to link-up with Adam.

After an outdoor launch event held in between showers at Pearson Park last summer, Neighbourhood Assemblies have been held in several postcode areas with more to follow in the coming months.

Hull Cooperation member Jamie Potter said: “We are building towards launching The Hull People’s Assembly this summer - around 200 people getting together to make city-level decisions.

“The Hull People’s Assembly will be the first of its kind in the UK, and other parts of the country will be taking notice so we need to make sure we are ready before we launch.”

The assemblies held so far have featured wide-ranging views from the floor on subjects ranging from racism and trans rights to

immigration and climate change. On each occasion conversation rather than confrontation has been encouraged.

Jamie added: “Being able to listen to each other and disagree in a healthy way is something we are quite rusty at nowadays but is absolutely crucial to building the strong communities we need in order to build a fairer, more kind world.”

The current plan is to stage an assembly in every postcode in the city with a series of popup events already in the pipeline to be held on the day of the council elections in May.

In the meantime, the group is asking people to sign an online pledge supporting the idea of a Hull People’s Assembly and is continuing to fundraise. The target trigger to stage a citywide assembly event is £10,000 in donations, 2,000 signatures and a commitment of support from 10 local organisations. Once all three are met, it’s all systems go.

Cooperation Hull can be found on Instagram, Facebook and YouTube.

Pictures Courtesy of Cooperation Hull

One of the Cooperation Hull meetings discussing key issues

Chamber Policy

Hull & Humber Chamber of Commerce is the collective ‘voice’ of business across the Humber region representing the views and interests of our Members at local, regional and national levels.

Devolution deal is on the table

Lincolnshire Devolution was on the agenda when the Leaders of North and North East Lincolnshire Councils joined Chamber members at the Hampton by Hilton, at Humberside Airport, to consult on the proposed devolution deal and the creation of a Combined Authority with an elected mayor.

Immediate Past Chamber President Albert Weatherill welcomed members and guests to the consultation, but expressed his disappointment that Lincolnshire County Council had not sent a representative to take part in such important discussions.

A lively discussion followed, with Cllr Rob Waltham from North Lincolnshire Council, and Cllr Philip Jackson from North East Lincolnshire Council highlighting the benefits of the proposed deal, which would see £720m of funding given to the new Combined Authority over the next 30 years.

The two leaders stressed that this would be only the beginning and that more money would follow eventually, but they had to get a seat at the table first, which they have so far not had.

Rob Waltham promised that the two elected mayors, one for Greater Lincolnshire and the other for Hull and East Yorkshire, would be

working together advocating for our area and that we would have a great future and we have to just crack on with it all now after years of discussions and divisions.

Philip Jackson also promised there would continue to be plenty of cross-Humber cooperation between the elected mayors, the councils and the combined authorities.

Giving a vote of thanks, Chamber Chief Executive Dr Ian Kelly, highlighted that the Chamber is in favour of devolution, is in favour of Levelling Up and is in favour of a functional economic unit for the Humber.

Earlier, the Hampton by Hilton Hotel had hosted the latest of the Chamber’s popular Speed Networking sessions and provided a breakfast for the early risers.

The event saw around 40 people take part. Many of the attendees said the event had provided a great opportunity for them to meet new business contacts in what had been a noisy and fun couple of hours.

Pictured taking part in the Devolution Consultation are (from left) Lesley Potts, North Lincolnshire Council’s Director of Communities, Cllr Rob Waltham, Chamber President Albert Weatherill, Cllr Philip Jackson and Dr Kelly

Annual Patrons’ lunch hosted in historic venue

The Hull and Humber Chamber of Commerce, Industry and Shipping welcomed its patrons to its annual lunch in the historic Lord Mayor’s Parlour in the city’s opulent Guildhall, where three of the Chamber’s newest patrons were presented with their plaques in recognition of the extra support they provide.

This year’s patrons were welcomed by Hull’s Lord Mayor and Admiral of the Humber, Cllr Kalvin Neal and Lady Mayoress Cllr Tracey Neal. The leader of Hull City Council, Cllr Mike Ross, and the Chamber’s newest patron, the leader of East Riding of Yorkshire Council, Cllr Anne Handley, also took their places on the top table, along with Albert Weatherill, Chamber President for 2023.

The Lord Mayor said: “I would like to thank the Chamber for hosting this meal in the Guildhall and I would also like to thank the staff who have done a great job.”

Immediate Past President Albert Weatherill thanked the Chamber’s patrons for their commitment to the Chamber and the support they give to the work it does representing the business community across the Humber.”

Giving a vote of thanks, Cllr Mike Ross paid tribute to the Chamber for its hospitality and the table gift of a bottle of gin. The gin was supplied by Hotham’s, the city’s own artisan distillery, who also helped to design a bespoke label for the occasion.

Picking up on the nautical theme and hot on the heels of signing the HEY devolution deal, he said: “The winds of change are blowing, and working with Cllr Anne Handley

in the East Riding, our partnership is strengthening the local economy and we will work hard to make things happen for a prosperous 2024.”

If you would like to find out more about becoming a Chamber Patron, email David Hooper on d.hooper@hull-humberchamber.co.uk or Kay Hudson on k.hudson@hull-humber-chamber.co.uk

The Chamber’s Northern Lincolnshire Manager, Anne Tate, presents Catherine Darby-Roberts, from ARUP, with her Patron’s Plaque

The Lord Mayor and Lady Mayoress welcome the Chamber and its Patrons to the Guildhall for a special lunch

Chamber Chief Executive Dr Ian Kelly presents the Leader of East Riding Council, Cllr Anne Handley, with her Patron’s Plaque

David Hooper presents Vicki Welsh from Hatfields Jaguar Land Rover with their Patron’s Plaque

Digging into the region’s issues over breakfast meeting

The Humber is not just another cluster - it has national and international significance and its economic geography is critically important to the UK.

That was the loud and clear message for Shadow Chief Secretary to the Treasury, Darren Jones MP, at a Chamber breakfast meeting in Scunthorpe organised at short notice by Chamber board member Sir Nic Dakin.

Darren Jones was on a mission to get to the bottom of the issues holding back the Humber’s economic development for his boss, Shadow Chancellor Rachel Reeves, and was recently described by Alistair Campbell as a rising star in national politics.

Many of the Humber’s leading businesses were represented at the breakfast meeting, including Orsted, RWE, Drax, Equinor, British Steel, Able UK, Humber Freeport, Orsted and RWE representing the offshore wind sector and representatives of the oil refineries on the south bank, as well as a representative from Palace Yard.

Darren thanked the Chamber for hosting the meeting and highlighted that 2024 would be a momentous year. He told the meeting he had an affinity with the area, thanks to having

a proud dock history in his family and he was connected to the town’s former MP, John Ellis who once held the Brigg and Scunthorpe seat.

‘The Humber needs to be at the front and centre of any decarbonisation schemes’

He said a future Labour Government under Sir Keir Starmer would focus on the five key missions which have been laid out, and these would include making Government departments work better together. However, he was particularly concerned about infrastructure and major projects delivery. He highlighted how HS2 was a big example of how major projects can’t be scoped out and budgeted for properly in this country, ultimately leading to them being cancelled or costing the taxpayers millions more than they should. He said there was a need to provide better value for taxpayers.

Chamber board member Richard Gwilliam, a Drax director and also Chair of the Humber Energy Board, highlighted that the Humber’s

CO2 emissions are twice that of any other region, 20 per cent of all energy is produced in this area, huge wind farms, steel production and several CCS and decarbonisation schemes. “The Humber has a well thought out, ready to go plan to decarbonise the region and produce green and blue hydrogen, but these schemes and huge levels of private investment don’t seem to have resonated with the Government as we had hoped they would. We are a Track 2 cluster and there is nowhere in the UK where this is more critical. The Humber Energy Board is trying to create a single conversation to make Government understand the importance of the Humber.”

Richard Royal, representing Equinor, with its headquarters in Norway, explained how the company is investing in low carbon projects in the Humber. He said: “This is not a new technology. The Humber needs to be front and centre of any decarbonisation schemes by Government. It feels very unfair that the Humber is overlooked in favour of places like Teesside.

“We also need swift decision making by Government – multiple interventions of process. It is very frustrating for international

Darren Jones MP (centre) with Humber business leaders at the Chamber breakfast meeting at San Pietro, in Scunthorpe

inward investors who may look elsewhere if progress is not made soon.”

Darren Jones said he was pleased to hear about how best to help with the numerous inward investment opportunities available and noted part of the problem in the past has been the Treasury, noting that under Labour the Treasury would be responsible to Number 10

for their economic growth mission.

Darren Jones agreed there were lots of strategically important areas where the labour market was quickly going into retirement. “If you have stability, you can recruit and retain staff. The 2030 clean power ambition is an aggressive target and will require Ed Milliband and the Treasury team to all push for that.”

Emma Toulson highlighted how Orsted works closely with RWE around the Humber. “We were so pleased to get Hornsea 3 approved. It will be the biggest windfarm in the world, adding to the largest wind farms in the Humber. It’s a great story and is bringing great prosperity, but there are skills gaps which are an issue. These were highlighted more than a decade ago and the education providers have been great.”

‘If you have stability, you can recruit and retain staff’

“The Humber is a key location for wind in the UK and we work closely with RWE and now have delegations from the US and China coming to see what we do in this area. We’re doing well, but could do better still.”

Humber Energy Board Chief Executive Simon Green highlighted that the Humber was being looked at as a whole and aimed to give a clear message to Government.

Chamber Chief Executive Dr Ian Kelly also highlighted the complexities of Humber devolution which in turn affect skills training and provision with regard to delivering the Department for Education’s LSIP agenda on both banks of the river.

Sir Nic thanked the Chamber for hosting the meeting, and applauded the wide range of participants and the depth and breadth of the discussions.

Member News

The latest news, success stories and updates from members of Hull & Humber Chamber of Commerce.

Book your place at business awards

There is still time to book your tables and tickets for the 2024 Northern Lincolnshire Business Awards.

Entries for the event have now closed and we are thrilled with the quality of this year’s hopefuls. There are 13 categories, 12 of which could be entered and one which is chosen from all entries by the judges to be ‘The Business of Excellence’.

The dinner is open to all businesses in Northern Lincolnshire, regardless of whether they are Chamber members or not. There is an award too for every size, age and business sector. Check the event out at www.nlincsba.co.uk and follow us on Twitter @nlincsba #NLBA24

In 2024 the Black Tie Gala Awards Presentation and Dinner will be held live at Grimsby Auditorium, on Thursday, 16 May. Book now to ensure tickets (please note some tickets will be held back for nominees).

Kick off the evening with a sparkling wine drinks reception courtesy of The Lincolnshire Chef with performances and Meet and Greet by Grimsby Institute.

After a top class Dinner enjoy an After Dinner Show based on ‘The Lion King’ with West End professional performers and students from Grimsby Institute, before finding out who the 2024 winners are!

The headline sponsors and partners of the Awards in 2024 are Phillips 66.

To check out last year’s event and its winners, visit www.nlincsba.co.uk where you can watch the video and the special night enjoyed by all.

So don’t miss out on this year’s spectacular event and book your tickets now to be part of the celebrations in May!

www.nlincsba.co.uk

A new home planned for iconic vessel

Leading engineering company Spencer Group has commenced work to create a new permanent home for an iconic vessel.

Spencer Group is building a wet berth for the Spurn Lightship on Hull Marina, as part of a £30m cultural regeneration project.

The Hull City Council-led Hull Maritime project has been launched to celebrate and preserve Hull’s rich maritime heritage.

The lightship was built in 1927 and served for 48 years as a navigation aid in the approaches of the Humber Estuary. It was decommissioned in 1975 before being bought by Hull City Council and moved to Hull Marina as a museum.

It has been closed since 2018 but is now set to reopen in its new home in the north-west

corner of the marina, close to the Murdoch’s Connection footbridge, later in the summer.

The works by Spencer Group will include dredging of the berthing area and the installation of five mooring piles and a steel walkway to allow access onto the lightship once it has been moved into place at its new home, close to the Holiday Inn.

Richard Green-Morgan, Off-Site Construction Director for Spencer Group, said: “We’re really excited to have started work on this important project in our home city, which will help raise awareness of Hull’s fantastic history.

“We’re on track to complete the project in time for the lightship to be moved

from its current temporary location on the marina to the new berth.”

Councillor Mike Ross, Leader of Hull City Council, said: “This is the final chapter in the restoration programme for the Spurn Lightship.

“This is an exciting time, as preparations are well underway to reopen the much-loved attraction to visitors later in the year for everyone to explore following its restoration.

“With increased access and more and more to see, visitors will learn more about the lightship and what it was like to work on the vessel, navigating ships safely from the Humber.”

Member News

Key partner hire at local law firm

Regional law firm Andrew Jackson Solicitors LLP is delighted to announce that Susie Mortonson has joined its corporate team as a Partner.

A well-respected and familiar lawyer in the North Yorkshire region, Susie brings 16 years’ experience to her new role. She advises many different businesses across a broad range of sectors on mergers and acquisitions, joint ventures and investments, management buy-outs and buy-ins, shareholder agreements, group reorganisations, corporate governance, partnerships and commercial contracts. Susie also has specialist expertise in working with clients operating in the agriculture sector and advises a wide range of farming businesses on the different issues they face.

‘I’m delighted to join a team that’s committed to providing an outstanding client service’

Susie previously worked as partner and head of department at another regional law firm where she led on a number of high-profile transactions. Susie also brings with her the benefit of longstanding and continued relationships with a large number of regional businesses.

Susie, who is also Vice-Chair of York Professionals, said: “I’m excited to join Andrew Jackson. Championing local businesses and helping them to flourish is really important to me, so I’m delighted to join a team that’s committed to providing an outstanding client service, which has their best interests at heart.”

Philip Ashworth, Corporate Partner at Andrew Jackson, added: “We are delighted to welcome Susie to Andrew Jackson. She is a fantastic addition to our team; her pragmatic yet commercial approach, combined with her enthusiasm, expertise, and technical insight, means that clients are in the very best of hands.”

Judging panel reveals business awards shortlist

After carefully considering almost 80 entries, the independent judging panel for the 2024 Goole and Howdenshire Business Excellence Awards has come up with its final shortlist, which is as follows:

Charity of the Year Award (sponsored by Jos Richardson & Son):

• Goole Amateur Boxing Club

• Open Source Healing Initiative Community Interest Company

• Families In Goole

Environmentally Friendly Business of the Year Award (sponsored by PA Media Group):

• KRL Group Limited

• William’s Den

• Biffa Waste Services

• FMG Repair Services

Small Business of the Year Award (sponsored by Grotech):

• Ideal Removals

• Accountancy Tuition Academy Limited

• Yorkshire Financial Planning Limited

• Circular Renewables Limited

Large Business of the Year Award (sponsored by Chronicle Publications Ltd):

• Fullers Quality Bakers

• Fisher Security Limited

• Drewton’s Farm Shop

• First Avenue Training Limited

Contribution to the Community Award - Charity (sponsored by Link Agency):

• 2357 (Goole) RAF Air Cadets

• Eastrington Sports Club

• Phoenix Community Radio, Goole

New Business of the Year Award (sponsored by Danbrit):

• Badger & Bean Limited

• Sign With Sarah-Jade

• Feast 78 Limited

• Ginger’s Ice Cream Parlour

Training and Development Award (sponsored by Drax):

• First Avenue Training Limited

• Extra Space Developments Limited

• Accountancy Tuition Academy Limited

• FMG Repair Services

Self Employed/Micro Business of the Year Award (sponsored by Hull & Humber Chamber of Commerce):

• Betty’s Cleaning Services/Quick Response

Yorkshire

• And Marketing Limited

• Sign With Sarah-Jade

• The E-Safety Office

Marketing Excellence Award (sponsored by Filstorage):

• Drewton’s Farm Shop

• DCB Plumbing & Heating

• Footballerz Limited

Team of the Year Award (sponsored by Fisher Security Ltd):

• The Step Up Pre-School

• Phoenix Community Radio, Goole

• First Avenue Training Limited

Hugh Walton Contribution to the Community Award - Business (sponsored by H Walton Ltd):

• Our Goole

• Ideal Removals

• Footballerz Limited

The independent judging panel was also tasked with selecting the recipient of the Business of the Year Award, which is sponsored by Siemens, from the shortlisted finalists. Meanwhile, the organising committee has chosen an individual to receive the Tim Richardson Lifetime Achievement Award.

Garrey Haase, Chair of the organising committee, said: “We received almost 80 entries, which is one of the highest numbers ever.

“It’s great to see so many businesses of all sizes and from such a broad mix of different sectors entering the awards, which are now in their 13th year and continue to go from strength to strength.”

For the second year running, the awards ceremony will be compered by Blair Jacobs, a former presenter for BBC Radio Humberside.

Tickets for the black tie event, which will take place on Friday 5 April at Goole Academy, are available at: www.goolebusinessawards.co.uk

The awards judges pictured during their deliberations, chaired by Garrey Haase (centre) and including former Chamber President Phil Jones and Goole chair Martin Usher

Philip Ashworth and Susie Mortonson

Chamber membership now includes five new advice lines – HR, Legal, H&S, tax and VAT

Three document libraries – HR, H&S and legal – almost 800 template documents plus lots more information.

The Hull & Humber Chamber of Commerce has invested in its membership offer and has recently launched four important new services to support Humber businesses which are now included as part of the Chamber package.

Chamber HR, Chamber H&S, Chamber Legal and Chamber Tax are all now available to members and are free to use as often as they like.

Chamber members also have access to a huge library of around 800 downloadable documents and templates covering employment, health and safety, tax and legal matters.

All the new services can be accessed by one phone number which gives members immediate advice and support via five advice lines – HR, H&S, Legal, Tax and VAT

These new services represent a major investment by the Chamber in its membership offer. The services are part of a national scheme provided by Quest with 45,000 UK Chamber of Commerce users.

David Hooper, The Chamber’s External Affairs Director, said: “Businesses are facing challenging times at the moment and these new services offer excellent support to all businesses, whatever size they may be. I believe these new services will protect our members, help them stay compliant, particularly with issues around Covid-19 like HR and H&S requirements, and give them peace of mind.

“Our new services are employer focused, so the HR line for example, can help businesses deal with redundancy procedures, appraisals or disciplinary procedures and come s with access to experienced advisors for hand-holding support when they need it, or provide access to documents which are regularly updated to reflect the latest rules and regulations.

“The Health and Safety package offers unlimited advice and access to documents like H&S policies, risk assessment templates and the offer of free One2One reviews. Chamber Legal provides unlimited access to experienced

legal advisors and a library of documents, while Chamber Tax provides access to tax and VAT advisors who can be a great help at tax return time!”

Chamber Chief Executive Dr Ian Kelly said: “We are delighted to be able to include these excellent new benefits as part of our membership package. They provide expert advice and support on many key aspects of running a business and I would encourage our members to make good use of these new, premium services.”

Members only can call 01455 852037 for immediate support and assistance.

For more information, contact the Hull and East Yorkshire office: 01482 324976 or email j.harrison@hull-humberchamber.co.uk, or the Northern Lincolnshire Office: 01472 342981 or email a.tate@hull-humber-chamber.co.uk

Accounting education centre to open

First Intuition Yorkshire, a leading provider of professional accountancy and finance training, is thrilled to announce the opening of its newest centre in Hull in 2024.

The expansion marks an exciting step for the organisation as it continues to broaden its educational footprint across the region.

Scheduled to open its doors in the summer, the Hull centre will cater to aspiring accounting professionals by delivering a comprehensive range of Association of Accounting Technicians (AAT) courses and apprenticeships at Levels 2, 3, and 4.

‘The new centre represents our dedication to providing top-tier education’

Recognised for its commitment to excellence in education and personalised learning experiences, First Intuition Yorkshire aims to provide students in the Hull area with unparalleled resources and support to start their accounting careers.

Lucy Parr, CEO Yorkshire and Humber

at First Intuition, said: “We are delighted to bring our esteemed AAT courses and apprenticeships to the vibrant city of Hull. The new centre represents our dedication to providing top-tier education and support to individuals aspiring to pursue careers in accounting and finance.”

The courses offered at the Hull centre will equip students with fundamental accounting knowledge, practical skills, and industry-relevant insights. Moreover, the Apprenticeships available at Levels 2, 3, and

4 will provide a combination of theoretical learning and on-the-job experience, allowing apprentices to gain valuable skills while working towards a professional qualification.

First Intuition Yorkshire has established a strong reputation for its expert tutors, supportive coaches, interactive learning methods, and tailored guidance, ensuring that students receive the best possible education and support to achieve their career goals.

Engaging young people in politics

Acity which has all three of its Parliamentary constituencies in the bottom four of the national league table for general election voter turnout has launched a project aimed at raising political awareness and interest among young people.

The Future Parliament has been devised by leaders from politics and education in Hull and will invite people aged between 16 and 19 to consider pursuing parliamentary roles.

Emma Hardy, the MP for Hull West and Hessle, said: “Not everybody in Hull has a relation who is in the House of Commons, or went to the same school as the Prime Minister, or has other personal connections.

“Future Parliament is about giving them the same opportunities as the young people who have those personal connections so they have the chance if they are interested and it’s something they want to do. The aim is to help them fulfil their potential and to do something about the terrible voter turnout figures in our city.”

Ms Hardy will be joined in leading the project by Debra Gray MBE, Principal and CEO of Hull College, and Professor Stephen Hardy, Dean of the Faculty of Business, Law and Politics at the University of Hull.

The project leaders will reach out through schools, colleges and other organisations to invite people to apply for a place on a threeday programme which will deliver insight into the role of an MP, the role of the Speaker and the workings of local government.

Successful candidates will learn how to deliver a speech, they will receive guidance from experienced media professionals and they will meet Matt Jukes, the CEO of Hull City Council, Mike Ross, Lib Dem leader of the Council, and Daren Hale, Labour leader of the opposition.

Professor Hardy said: “Both the college and the university are educational institutions as well as anchor civic institutions. We are not just about lifelong learning, but also about developing our future leaders. Parliament

should be no exception and there should be no barriers to that.”

Ms Gray added: “Our young people don’t always know a great deal about politics and they don’t always understand how political decisions directly affect their lives.

“We are really proud to work in partnership with the university colleagues and with Emma Hardy and her team to develop their skills. We want young people in Hull to have access to every opportunity that they want to take up, including those in politics.”

Double award win for clean energy firm

HDM Solar has won two prestigious awards at the 2023 Clean Energy Awards.

The company has been recognised as the Clean Energy Family Business of the Year and the Sustainable Energy Startup of the Year.

HDM Solar, a Yorkshire-based company with distribution sites in Sheffield and Hull, has rapidly grown to become a leading player in the renewable energy sector by supplying the trade and public with renewable energy products such as solar panels and batteries.

The awards come as well-deserved recognition of the company’s commitment to providing clean and sustainable energy solutions.

The Clean Energy Family Business of the Year award is a testament to HDM Solar’s dedication to maintaining a strong family culture within the organisation. The company values its employees and customers as an extension of its fam ily, and this has helped it create a loyal customer base.

The Sustainable Energy Startup of the Year award recognises the company's innovative approach to renewable energy solutions that are making a positive impact on the environment and the success it has achieved over the past year.

Adam Firth, Managing Director of HDM Solar, said: “We are honoured to receive these awards. It is a testament to our team' s hard work and dedication towards creating a sustainable future.

“We will continue to lead the way towards a cleaner and greener environment and a more sustainable energy future as we provide our customers with more innovative products from across the world.”

Pictured (left to right) are Adam Firth and Daniel Rogers

From left: Professor Stephen Hardy, Emma Hardy MP and Debra Gray MBE in the Collab-Lab at Hull College

Milestone met with renewable investment

The Schumacher Packaging Group, one of Europe’s largest manufacturers of customised packaging made of corrugated and solid board (www.schumacher-packaging.com), successfully continued its dynamic growth course in 2022.

This year, the company celebrates its 75th anniversary and is investing more in sustainability: the focus is on expanding renewable energies and reducing plastics in packaging by using natural raw materials.

By 2025, Schumacher Packaging plans to invest around €700m in the expansion of existing plants and the construction of new ones.

For 2023, however, the focus is on sustainability. This is because the packaging specialist is pursuing the ambitious goal of climate-neutral production by 2035 and is therefore relying on the most modern, efficient and environmentally friendly technologies. Around €45m is being invested in the construction of solar power plants, and €10-20m is earmarked for the expansion of wind energy. Currently, a solar park is under construction at the German site in Forchheim, and two more parks are being built in Poland.

The construction of five more solar power plants in Germany and Poland is planned for 2023 and 2024. The total output of all photovoltaic plants will be around 12 GW/h.

Replacing plastics sensibly

With its innovative solutions made of corrugated and solid board, Schumacher Packaging has grown continuously over the past 75 years and

has become one of the largest family-run packaging companies in Europe.

At the start of the anniversary year, company boss Björn Schumacher, who runs the company in the third generation with his brother Hendrik, explained: “Along our anniversary motto ‘Unboxing the Future of Packaging’, we are pursuing clear goals for the future. We see considerable potential to make packaging even more climate-friendly across the entire value chain. That’s why we want to further reduce the proportion of plastics in packaging across all sectors and replace it sensibly with the natural raw material paper.”

To achieve this, the family-owned company is leading the way in the industry: it provides information, works on innovations and seeks dialogue with stakeholders. The management assumes that more than one fifth of the plastic packaging currently used can be replaced by paper-based solutions. By using plastic-free, biobased barrier coatings, packaging with protective functions can be produced that can be fully recycled. Plastics can thus be completely replaced - with the greatest potential in the food industry.

Corrugated and solid board as the basis for a sustainable circular economy

Sustainability is of great importance to Schumacher Packaging’s business. “The biggest advantage of paper-based packaging is that it is

completely natural. They are not waste, can be returned to the material cycle 100 per cent or decompose in nature within a short time without leaving any residues. Currently, more than 85 per cent of corrugated and solid board packaging is recycled – this means that it is reprocessed into packaging after use. Unlike plastic-based reusable systems, no CO2 is emitted during return transport and cleaning,” said Björn Schumacher. “We exploit this potential by leading the way and constantly developing new industryspecific and sustainable products. In this way, we can offer long-term security of supply and be a reliable partner - now and in the future.”

Raw material supply and security of supply still important

Despite the difficult economic situation due to the Ukraine war and the sharp rise in energy prices, Schumacher Packaging 2022 managed to grow.

The packaging manufacturer reacted flexibly and quickly in the crisis year and was thus able to guarantee supplies to its customers. Strategic decisions contributed to this, such as the acquisition of the Kaierde cartonboard mill, the majority stake in the Italian corrugated base paper manufacturer Cartiere Modesto Cardella SpA and the acquisition of the Leipzig Land GmbH cartonboard mill.

“The consistent expansion of our production and processing capacities represents an important contribution to securing the market's supply situation in the future and is part of our strategy for the future,” said managing director Hendrik Schumacher.

For more details contact Naomi Harvey at Schumacher Packaging sales_bir@schumacher-packaging.com

Chamber Expo 'Early Bird' stand offer

One of the Hull & Humber Chamber of Commerce’s flagship events is back with its successful one-day format taking centre stage in the heart of Humber Business Week 2024 – and this year we are joining forces with the Ministry of Defence and their Military Expo.

And after its successful debut last year, we will again be hosting our very own International Trade Conference. The date is Tuesday, 4 June, and this year’s venue will again be the Mercure Hull Grange Park Hotel, Willerby, Hull, HU10 6EB.

Stands are now available for booking through the Chamber’s website or by contacting David Hooper or Kay Hudson who will be happy to help.

As usual, Chamber Expo 2024 will host all kinds of businesses from both banks of the Humber and the spacious venue can accommodate some outside stand space for larger exhibitors, including the region’s motor

dealers and military suppliers. We might have a few surprise visitors, so put the date in your diary now!

This year’s standholders can to look forward to a hot buffet lunch and electricity included in the price of the stand, while parking and entry to Chamber Expo 2024 will be complimentary.

The Chamber’s famous Speed Networking will also return this year, providing a great opportunity to meet some new business people from around the region.

Flexible workspace boss steps down as chair

The Hull-based head of the organisation which represents the UK’s flexible workspace industry spoke of the progress and potential of the sector as she stepped down from the role of chair.

Freya Cross, Head of Business and Corporate at The Deep, admitted that the priorities she had for the Flexible Space Association (FlexSA) were turned upside down when the pandemic struck just a few months after her appointment in November 2019. But Freya added that, working hand in hand with FlexSA Executive Director Jane Sartin, they were able to keep the organisation on course to grow, broaden its membership and achieve higher levels of engagement.

Freya said: “The last four years have certainly been a much rougher ride than we could have envisaged but FlexSA has emerged much stronger from it, with new locations and new members, and new events and initiatives. It all adds up to new momentum.”

Freya stepped down as chair at the end of 2023 and will complete her eight-year term on the FlexSA board in September this year.

She said the annual awards in November and the FlexSA conference last May both delivered solid evidence of expansion and engagement.

Hull also made its mark on the FlexSA programme of events with the attendance of Hull West and Hessle MP Emma Hardy, chair of the All Party Parliamentary Group on Modernising Employment, as guest speaker at the conference.

Freya, a member of the Chamber’s Hull Area Council, said: “The awards have gone from strength to strength. The progress of FlexSA is also demonstrated by the increased level of engagement by members with the board. There are more people applying to join the board and that indicates greater recognition of the relevance and importance of board roles.

“That’s particularly pleasing during my chairmanship because after I took over as chair one of the key aims which we set was to promote that variety. Even during Covid we turned the necessity of online meetings into an opportunity.

“The future is about demonstrating the value that flexible space brings. At a time of so many headlines about AI we should look at the importance of the human touch.”

Anyone is welcome to visit – you don’t have to be a Chamber member to exhibit, or to attend on the day. The Chamber’s everpopular event provides a great opportunity for networking and making introductions to potential suppliers of everything from cakes to cranes.

So don’t miss out, book your stand now and take advantage of our Early Bird stand deal –£395 per stand if you book before 30 April, after which date the cost will be £450 per stand.

We are working with Hull What’s On to promote the event, so the sooner you get involved, the sooner your business might get a mention!

Book online at hull-humberchamber.co.uk or call (01482) 324976 to speak with Kay or David, or email k.hudson@hull-humber-chamber.co.uk with your requirements.

Freya Cross speaking at the FlexSA awards, one of her final duties as chair of the organisation

Out with the old: Replacing outdated telephone infrastructure in the UK

Although the nostalgia for outdated technology is charming, it’s not practical for modern businesses.

The Public Switched Telephone Network (PSTN) has been the backbone of the UK’s telecommunications system since 1876, but the system has been outdated for years, and maintaining it has grown increasingly expensive.

The PSTN is a traditional copper wire system designed for analog voice communication, but in the late 1980s, the Integrated Services Digital Network (ISDN) was introduced as a digital version of the analog phone line to transmit voice and data over PSTN copper lines.

However, all that is changing as the UK’s entire telephone network is upgraded to a digital system. The full switch off and change to digital occurs in 2025 - not far away, is it?

But what about your phone lines?

As Tony Smith (pictured), Director of Genius Technology Solutions, explained: “To continue to make and receive phone calls, your business will need to adopt a digital/cloud phone system, often referred to as Voice over Internet Protocol (VoIP) systems. This is a phone system where calls are routed directly over the internet to devices connected to your router – which can include digital capable phone handsets or web apps on a laptop or mobile phone.

“It’s not just your phones that will be affected. If you have any alarm systems, lifts, access systems or CCTV that runs on your copper phone line, you will need to upgrade this technology to operate on the same Internet Protocol (IP) system, or devices that can work with the inclusion of a SIM card.”

From 3G to 5G… and beyond

All of this change comes as mobile network operators continue to decommission the 2G and 3G networks.

As the 20th anniversary of its introduction into the UK approaches, 3G’s usefulness has come to an end. Maintaining the 3G network has become increasingly expensive, and retiring it will enable mobile networks to focus on newer networks, providing better services.

For the estimated 5.5 million mobile customers who rely on 2G or 3G (according to Ofcom), change is imminent. Some mobile networks will allow customers to continue using 2G for some time, provided it is kept online as a backup. However, speeds on the network will be much slower.

It’s worth noting that a variety of devices, such as e-readers, GPS systems, and alarms, use the 3G network to transfer data. It’s therefore vital for businesses to examine their inventory and determine whether they have any devices that may soon be disconnected.

So how do you prepare?

Consider the points on the checklist below. Assess how your business compares and call a broker such as Genius Technology Solutions to establish the best service for your needs.

Do you understand the changes that Openreach is making to the UK landline network? If you’re not sure, now’s the time to ask an expert.

Do you have plans for addressing the Openreach network Switch Off? Keeping your businesses connected is too important to wing it. Make sure you get some help making a plan if you need it

The following questions will help that plan.

• Do you have analogue telephone lines that are connected to a system on site or are your phone lines already connected via the internet?

• How many sites do you have?

• How many people currently use the telephone system?

• Do you know if they use the system via a handset or headset?

• What features do you have on your telephone systems currently, e.g. voicemail or music on hold?

• Do you have actually like your current phone system? For example, do you wish there was something it could do that it doesn't currently?

• Do you have any services that are no longer in use?

• Are you aware of any other systems reliant on your phone lines, such as alarms, door access, lifts or security cameras?

• Are you aware of your contract end dates?

NEXT STEPS

Now you've got an idea of what your business needs, you can start looking at the right systems for an upgrade. However, you don't have to do that alone. Get in touch and we can take care of the rest.

Beyond the sim and on to huge potential

But what about MOBILE DATA?

To avoid being left without mobile data, it unfortunately may not be a simple case of switching out a SIM card.

Devices need to be 4G and 5G compatible to use these networks, so anyone with a device compatible with only 3G and earlier generations will need to upgrade if they still want access to mobile data.

Who’s benefitting already?

In manufacturing, 5G can improve efficiency and make factories and plants much safer. 5Gsupported video monitoring can detect faults in machinery, flagging any need for maintenance. It can also support IoT sensors and agritech systems measuring the conditions of the environment like temperature or humidity.

5G is also driving huge advancements to the healthcare industry. Smart ambulances could allow doctors and specialists to guide paramedics through a live video link, helping to assess, treat and prepare patients before they arrive at the hospital. 5G can also support virtual reality technology to help train medical students.

In logistics, supply chain transparency is invaluable. 5G will prop up the technology that keeps track of goods in real-time, allowing for better inventory management. It’s also expected to be able to track vehicles more accurately.

When 3G launched, smartphones seemed like the stuff of science fiction. As we come to the end of its lifetime, technology has grown capable of even more seemingly impossible things.

What will come next does seem easier to predict – however, as 5G promises to bring even more innovation and take IoT to new levels, who knows where the limits lie... For more information you can contact Genius Technology Solutions:

T: 0333 0110 512

E: sales@geniustechnologysolutions.com

W: geniustechnologysolutions.com

Spotlight Feature

In this issue we take a look at the Business Crime & Protection and Apprenticeships, Skills & Training sectors.

Modern security threats - and how to tackle them

By Kelly Ventham (pictured), Executive Director, AB Security Solutions Ltd.

In an ever-evolving landscape of business risks and security challenges, companies like AB Security Solutions Ltd play a vital role in fortifying the defences of various sectors.

Ensuring an accurate and regular review of your companies own security risk and protection is at an all time high as the cost of living crisis has brought some unprecedented tough times for many.

Understanding the dynamics of modern security threats

As businesses grapple with increasingly sophisticated threats, the need for robust security measures becomes paramount. Recognising that threats are not static; they mutate, adapt, and exploit vulnerabilities in unforeseen ways. In response, a comprehensive security strategy is essential, encompassing both traditional and innovative solutions. A reliable resource with adaptive and professional services that acts as your own security advisor is priceless.

Manned guarding and K9 security: a dynamic duo

Manned guarding remains a cornerstone of effective security. The strategic deployment of trained personnel, bolstered by the dynamic capabilities of K9 security comes with some sheer grit and backbone. The integration of canine units adds a layer of deterrence and rapid response, providing a powerful combination that enhances overall security efficacy.

In an era where technology often takes centre stage, the human-canine partnership underscores the importance of multi-faceted security solutions.

Key holding and patrols: proactive security measures

The importance of proactive security measures cannot be overstated. Key holding and regular patrols as integral components of a comprehensive security strategy, always

keeping your defences high and protecting your property and assets at all times 24/7.

These measures not only act as deterrents but also enable swift response in the event of an incident.

The emphasis on being proactive underscores the company’s dedication to mitigating risks before they escalate.

‘The need to exemplify the ethos of collective vigilance and proactive risk management is extremely important’

Expert advice: navigating the security landscape

AB Security Solutions Ltd’s Managing Director Ashley Budworth offered insights into the evolving threat landscape.

The expert advice offered revolves around the necessity of constant vigilance, regular risk assessments, and staying abreast of emerging security technologies.

Ashley emphasises the importance of collaboration between security providers, businesses, and local law enforcement to create a cohesive and resilient security infrastructure where the importance of a professional and swift deployed of guards can make all the difference. Protect your business, protect your assets and secure your future.

As businesses navigate an increasingly complex security landscape, the need to partner with an experienced and adaptive security provider is essential.

In a world where security is a shared responsibility, the need to exemplify the ethos of collective vigilance and proactive risk management is extremely important.

Canine security adds a layer of deterrence

Information security and cyber securitywhat’s the difference?

By Kevin Else(pictured), founding Director for Cyber Security Partners Ltd.

The news is full of cyber-attacks, ransomware, and data thefts from businesses, highlighting the risks from the internet, but it is not the only risk you should consider when looking at protecting your companies, clients, staff data and your reputation.

There are subtle differences in information security. It is more than just protecting your information from internet-based attacks but focusing on protecting the information leads to stronger cyber security.

Information security looks at protecting data in all its forms, be it electronic or physical. The paperless society isn’t here yet, so there is information in print outs, labels, drawings, and letters that can still be stolen or misused. There is also the need to protect data spoken or released as part of a presentation. We have all been in situations where important business information is being discussed while on a train either directly or on the phone. And of course, we all speak louder when we are on a train because of background noise or poor phone signal.

Information in all its forms is your business asset, so you need to consider the following;

Where does your data flow?

It’s not just between systems and electronically to clients or suppliers, it is on people’s desks, in their bags, in their heads. How do you ensure it is protected in all its locations? What use is enforcing encryption of data at rest if someone leaves a printout on a train?

Limit the data you hold

Vast storage arrays are available holding terabytes of data, but do you need it all? Protecting that much data

may cost a lot of money, but do you really have to double encrypt data which has never been accessed since you downloaded it?

Understand the value of your data

If you understand its value, and not just to you but to others, you can protect it appropriately, wherever it goes. Remember what may seem trivial data to you may be very important to the person it is about.

Understand the internal risk

How is your data protected from a disgruntled or dishonest employee? Potential misuse of data could lose you a deal or lead to potential fines under data privacy laws if the data is personal.

Build

information security into the business as usual

We have all seen security awareness training and leaflets, but do they extend to all information in all its forms? Do

you cover social media posts, conversations in public, or handling of printouts?

Don’t forget the physical Mobile and remote working means that your data may be a lot more public than you think. Have you considered privacy screens for your laptops? How is your office protected from someone emptying a filing cabinet? We worry about equipment being stolen, but what about the physical data on view within your office?

Once you understand how your information flows and is handled within your organization, you will be able to protect it better from all forms of business crime, not just the internet, and your information risk management must cover all forms of information.

An information security culture goes beyond the keyboard.

About the author

Kevin Else is a founding Director for Cyber Security Partners Ltd, (www.csp.partners) an independent information security consultancy based in Leeds.

Kevin has over 25 years in the information security industry, and regularly provides articles for business magazines across the country. He presents at events across the north on a wide range of information security subjects including security awareness, security accreditation, data privacy and security by design.

He is a certified Lead Auditor for international and national standards and specialist in data privacy and security awareness.

The pros

coaching of

Some businesses use a business coach. Others may be considering the benefits while others may not have any idea what it is all about. So what is business coaching? And how can it help?

Business coaching is a process that can help take a business from where it is, to where it wants to be. A dedicated business coach will assist and guide the business owner in growing the business, mapping out the best routes towards success and guiding them in the right direction.

A business coach differs from a consultant; while a consultant will scope a project, consider alternatives and implement the required actions themselves, a business coach equips the business owner to do it themselves by teaching them new skills and providing knowledge of the market and the journey ahead.

The benefits of business coaching

Impartial advice – While a business owner no doubt often relies on the support of family, employees and friends, ultimately, they will all have some form of vested interest and so it can be difficult for them to be impartial. That’s where the business coach comes in. A coach can provide a confidential, impartial sounding board to help you solve the challenges ahead. Additionally, you can rely on them to react to your ideas and methods honestly and tell it straight, especially if you are doing something incorrectly or are working on a process that could be improved.

Focus your attention – A business owner’s time and attention can be stretched in so many directions that it is hard to focus on the key tasks that relate to your business goals. A business coach will help you to organise your tasks and schedule, leaving your business well organised and efficient and giving you ample time to work on the next stage of business growth.

Make you accountable – Sometimes it’s hard to keep promises, especially promises you have made to yourself. A business coach will challenge you to achieve the objectives agreed and help you to channel your efforts towards achieving them.

Push you outside your comfort zone - When there are difficult decisions to be made or tasks to be completed, it’s easy to fall back into the comfort zone where you feel safe and secure. For many business owners, this means working in your business when you should be working on your business. A business coach will guide and support you beyond your comfort zone and push you to new heights, while also helping you develop your staff, allowing them to competently stand on the front line in your place while you’re working on growing the business from behind the scenes.

Two heads are better than one - Brainstorming ideas with your business coach can add a different perspective to your way of thinking. We all know that old saying, two heads are better than one, but a business coach can go far beyond that. A good business coach will explore your ideas from every angle, question your thinking, and provide alternative answers. This can often lead to finding superior or innovative solutions that you may not have previously considered.

Ask any successful athlete what factors contributed to their success, and most - if not all – will cite their coach as a primary influence. So why should you business be any different?

‘A good business coach will explore your ideas from every angle, question your thinking, and provide alternative answers’

Flipping good fun at Chamber breakfast networking

The Chamber’s breakfast networking event found the recipe for success with some flipping good fun as members and guests enjoyed a pancake breakfast before taking part in a competition to see who could flip the most pancakes!

Early morning networkers tore into their pancakes at the home of the Tigers with lots of tasty fillings such as chocolate spread, sliced bananas and the traditional sugar and lemon.

After a busy networking sessions, everyone headed pitch side to compete against each other wearing chef’s hats and holding giant frying pans which were heavier than they looked and provided a real endurance test for the pancake tossers.

‘First prize of a bottle of Chamber gin went to Paul Schofield from Consortium Professional Recruitment Ltd’

The winners were the three people who flipped the most pancakes in 30 seconds, with the final being hotly contested! First prize of a bottle of Chamber gin went to Paul Schofield from Consortium Professional Recruitment Ltd. Second prize of a box of luxury biscuits went to Ruth Page from East Yorkshire Buses and third prize of a small frying pan and pancake ingredients went to Anna Wilson from Castle Employment.

Viking Radio was on hand to interview the organisers and the competitors and Kevin Green Photography captured all the fun and excitement.

Help put Grim back for Great Grimsby

You can make it happen

The people have spoken. ‘We want the Grim and Havelock statue repaired and back on display!’

Social media interest and consultations throughout 2023 has firmly established our fondness for this statue, with hundreds of us wading in with comments like: ‘Get it fixed!’ ‘Give it back to the people!’ With your help this is possible. The Equality Practice needed 15,000 to get Grim and Havelock back and already we have secured over £2000.

Trevor Harries,the renowned Grimsby artist, best known for the much loved ‘Memorial to the Fishermen’ which stands in St James Square, has, with a team of specialist local artists, committed to its repair and renovation.

Sponsor a body part?

Or add to the pot? It all helps

3K: The back bone, full support first time in 20 years

6K: Muscle on bone (inner steel structure)

9K: Major male organ

12K: Arm and back fully repaired

15K: Havelock (the child) head back on the shoulders

The Equality Practice have put in the first £1,000 from its own pot (unfunded).

We now need to raise 13K

Can you help?

The statue has a new home, from a business that does not want to be mentioned at this point. It is a public indoor space, where the statue can be enjoyed by future generations. All donations will go to the repair. The extent of the repair will depend on how much money is raised. The sooner the target is reached, the sooner everyone can enjoy another example of local Viking heritage and Grimsby grit.

www.crowdfunder.co.uk/p/grim-andhavelock-statue-renovation

The final was hotly contested

Sector Focus

The latest news from the International Trade, Legal & Finance, Skills & Training, Manufacturing and Motoring industries.

Land acquired for shipping and logistics firm office plan

DFDS, which employs over 1,000 people on the Humber, has taken the first steps in creating a new combined commercial office in the area by purchasing seven acres of land on the Pioneer Park development, located in Stallingborough.

Plans are being made to create a modern and more sustainable building which will consolidate several of DFDS’s current officebased colleagues from various functional sites across the Humber into one, collaborative, central location.

Fran Williams, DFDS HR Director for the UK and Ireland, said: “We are delighted to announce this exciting news. At DFDS we put people at the heart of everything we do and so it’s important that we continually strive to offer our colleagues a high-quality working environment and a commercial building that showcases our business principles. The building will be much more energy efficient and less environmentally impactful than our existing facilities, and we

hope to create a modern and collaborative environment to make working for DFDS even more attractive.

“The new facility will be accessible by public transport and a new bicycle route, and for many of our colleagues it reduces the journey distance and time, all of which help our mission to become a net-zero company.

‘This is great news and we’re really pleased to welcome DFDS to the Pioneer Park development’

“We are now at an advanced phase with this project, and we are working with architects and designers to finalise the building concept and design. Incorporating green spaces, relaxation, and recreation areas, are examples of the features this building will have that differentiate it from our existing facilities. It will offer an environment that will allow us to attract

some of the best talent from surrounding areas as well as helping us to retain the highly skilled colleagues that we already have. It’s exciting to think we will have a building that will look and feel as good as our professional values and vision.”

Cllr Philip Jackson, Leader of North East Lincolnshire Council, said: “This is great news and we’re really pleased to welcome DFDS to the Pioneer Park development having chosen North East Lincolnshire for their new office. We welcome the investment in our local economy which will support jobs and growth in our area.”

The new flagship building will initially be home to a large proportion of DFDS officebased employees and will be future proofed with the space to expand when needed. Operational colleagues will remain close to the operation as needed.

The 1,000 people employed by DFDS on the Humber includes office-based staff alongside those working in the company’s terminal, warehouses, cold stores and trucks.

An artist’s impression of the new DFDS building at Pioneer Park, Stallingborough, North East Lincolnshire

Giving back to the Chamber

The Chamber’s new President has told how joining the organisation immediately after expanding his company to Hull was one of the best business decisions he has ever made.

Kirk Akdemir said the move brought instant benefits for AaGlobal Language Services in 2011 in the shape of an important overseas trade mission. Since then the Chamber’s domestic networks and international trade expertise have supported the ongoing growth of the business on all fronts.

Kirk, the CEO of the business he founded in Worcester in 1992, opened an office next to Hull marina with the aim of tapping into opportunities offered by the region as a gateway to Europe and beyond.

Initially the new office was staffed by only two people but as business grew so did AaGlobal’s presence. In 2018 the business moved into new offices in King Edward Street, Hull, and Kirk now leads a team of more than 30 people.

In addition the company can draw on the expertise of around 15,000 linguists worldwide. Their know-how, coupled with AaGlobal’s ongoing investment in people and technology, has enabled the business to build a client base serving the public and private sectors, and Kirk is confident there is much more growth to come.

He said: “We moved to Hull because we needed a platform to service our growing business in the north of the UK and to give us a base for pushing into Europe. The Chamber demonstrated its credentials as soon as we arrived, inviting me to join a trade mission to Poland which generated new business and added to my expanding network of key contacts.

“We reciprocated by investing in the Chamber as a major partner of the International Trade Centre. When I was offered the opportunity to serve as President I was delighted to accept because it is an historic and respected organisation.”

Kirk added that he expects the Chamber to play a key part in maximising the opportunities for business arising from the changes currently taking place across the region.

He added: “As the leading business organisation in the region we have strong links with the two local authorities on the north bank as they work towards closer partnership, and with their counterparts south of the Humber, with everybody contributing towards the aims and objectives of the Humber Freeport as we broaden our horizons even further.

“Above all my involvement in the Chamber continues to reinforce my view that business organisations are very good for the business community.”

Rollits offers warm welcome to new trainees

Two young lawyers who completed legal work experience with Rollits have now joined the firm as trainees.

Harry Milner’s interest in the profession was sparked when he sat in on a high profile murder trial at the Old Bailey during a school trip to London. Aidan Johnson made his career choice after studying law at A level.

Harry studied at Hull Collegiate School and then moved to St Mary’s Sixth Form College. He progressed to the University of Leicester where he graduated in 2021 with a degree

in Law with Politics. He took advantage of some virtual work experience during the pandemic which cemented his ambitions to pursue a career in law. B

Aidan attended Cottingham High School and St Mary’s College in Hull. He then moved to Northumbria University and studied on the MLaw (exempting) course, which is an Integrated Master’s degree combining a Qualifying Law Degree with a Legal Practice Course exemption. He passed with First Class Honours and was awarded the Faculty Pro-Vice Chancellor Award.

Aidan Johnson and Harry Milner, Rollits

Aidan took part in Rollits’ work experience scheme during the summer and was well placed to take up the opportunity when a training contract position became available.

Caroline Neadley, Training Principal at Rollits, said: “Work experience is so important when it comes to helping young people make decisions about pursuing a

career in law and we are delighted that once again our summer programme has identified and supported bright, local talent.

“We are committed to investing in the future of our lawyers and are confident that they will thrive in our supportive and collaborative environment. We look forward to seeing them grow and develop their careers at Rollits.”

Expert joins wills and probate team

Law firm commits to growth of staff

Eleven professionals have successfully completed Pepperells Solicitors’ business leadership programme.

Highly regarded private client solicitor Hugo Moore has joined Williamsons Solicitors as it looks to develop its leading wills and probate service.

Hugo will work from the firm’s Hull and Bridlington branches using his expertise to help in matters including estate administration, will drafting and lasting powers of attorney.

He is also the current Under Sheriff for the East Riding of Yorkshire, supporting the work of High Sheriff Tina Cerutti by advising on various formalities associated with the Royal office.

Hugo said: “I gain great satisfaction working in this area of law as I enjoy forming strong relationships with my clients and working for multiple generations of the same family.”

The East Yorkshire firm, which also has a Driffield office, now has a private client team of 14 led by department head and Williamsons’ director Rebecca Bisby.

She said: “We are thrilled that Hugo has joined our thriving department which is on course to becoming the most knowledgeable, trusted and well-respected private client service in the region.”

Matthew Atkin, who oversaw the programme, said: “It’s been a privilege to witness the growth and dedication of these 11 business leaders. Their commitment to honing their leadership skills is truly commendable, and I'm confident that they will play pivotal roles in shaping the future success of Pepperells.”

The graduates, representing diverse backgrounds in both legal and non legal roles demonstrated their newfound skills through collaborative projects, case studies, and real-world applications. Covering topics of strategic thinking, effective communication, business planning and innovative problemsolving, effective team and self m anagement.

Ben Pepperell, CEO, said: “We are elated to celebrate the achievements of these 11 exceptional individuals who have successfully completed our first business leadership programme. As a firm, we are dedicated to fostering talent and empowering our team members to thrive in leadership roles. This programme is a testament to our commitment to excellence and innovation.”

Charlotte Johnson, Head o f Private Client, said: “As a younger member of the leadership team within the firm, the leadership course has really helped me grow and develop into my role over this year. I am very grateful for the investment into my future and look forward to using these skills as I progress in my career.”

Craig Day, Head of People and Culture, added: “I have gained immense value from the leadership course. The exper ience of being surrounded by like-minded individuals was truly enriching.”

In light of the inaugural success of the business leadership programme, Pepperells have made the strategic decision to conduct the program on an annual basis.

LSIP plans next quarterly forum

The Hull & East Yorkshire Local Skills Improvement Plan (LSIP) is now looking forward to updating employers at a third quarterly forum after another successful event attracted a big attendance and received important feedback.

The LSIP kicked off its series of quarterly forums last October, with a vibrant session at the Mercure Hull Grange Park Hotel and welcomed another influential audience to the second forum, which took place in January at Sewell Group Craven Park.

The latest event brought together the LSIP team and the Hull & East Yorkshire LEP’s Sk ills Network in a collaboration to address challenges and strategise solutions on local skills issues.

Hull & East Yorkshire LSIP Chair Phil Ascough of Ascough Associates welcomed delegates to the event and there was a supporting message from David Gent, Co-Chair of the HEY LEP Skills Network.

Presentations focused on employability skills in practice and on Employability Skills Passports and their effectiveness at validating an individual’s skills. The programme included significant contributions from

The sky is the limit for MCL

Martin Castle’s career has been a thrilling ascent, from mountaineering and teaching the art of scaling mountains to venturing into the rope access domain within the oil, gas, and wind turbine industries.

His trajectory spans rappelling down buildings across the UK to traversing seas to access offshore structures, and Martin’s passion for problem-solving and ensuring safe work environments led him to establish MCL Height Safety.

Founding MCL Height Safety

In 2008, Martin established MCL Height Safety, venturing beyond rope access into comprehensive safety training. His goal was to equip individuals not just to perform tasks but to do so safely and efficiently.

Global reach and impact

Becoming a certified assessor in 2013 expanded Martin’s reach globally. MCL’s commitment to providing a holistic training experience ensures operatives not only complete tasks but do so safely, efficiently, and with a deep understanding of the equipment they use.

Martin said: “I’ve worked on some unique projects and buildings around the world, across Europe and the Middle East, in countries I never thought I’d see. I skill operatives with all the tools they need in their tool bag, because completing the work is only one element. They need to be able to do the work safely and understand how to use the equipment to work more efficiently. That, in my mind, is the whole package.”

The connection between safety and efficiency

Martin emphasises the symbiotic relationship between safety and efficiency. Well-trained operatives, armed with knowledge about equipment and hazard

identification, contribute not only to their personal safety but also to increased productivity.

One-stop safety shop

From designing and fabricating safety solutions to installation and training, MCL offers a comprehensive suite of services. In addition to MCL’s southern training facilities in South London and East London, Martin and the team at MCL have also opened a training facility at CATCH (Centre for the Assessment of Technical Competence Humber).

This new facility based in our industrially-rich region of the Humber, provides a safe and authentic site environment with full-scale equipment for experiential learning and development.

Industry-wide impact

MCL’s training courses span various sectors, including construction, entertainment rigging, stadiums, emergency services, and more. Their courses are tailored to individual participants, ensuring accessibility and competence.

Future horizons

MCL’S goal is to encompass everything within the safety and access space, providing solutions that elevate safety standards across industries.

Martin added:“There really are no boundaries on what we can offer. We aim to offer everything that suits within the safety and access area.”

Martin’s journey, from mountaineering to leading MCL Height Safety, is a testament to his passion for safety, problem-solving, and continuous improvement. MCL’s commitment to offering a complete safety solution reinforces their position as a leader in the safety and access industry.

BAE Systems, Humber Learning Consortium (HLC), East Riding of Yorkshire Council and Wilberforce College which were followed by more in-depth roundtable discussions.

Project Lead Hannah Crookes said: “It was great to see a positive turnout again at our quarterly forum and it was evident that the occasion once again provid ed a platform to bring about open discussions on employability skills.”

Further forums will be taking place in April, June and September 2024, providing further opportunities for employers to contribute to the LSIP delivery in Hull & East Yorkshire.

For more information email: h.crookes@hull-humberchamber.co.uk

The audience at the second LSIP forum listen to the presentation by Rod Chambers.

Martin Castle

Siemens looks to the future with recruitment plans

Siemens Mobility has recruited 35 new employees in the first major wave of recruitment for its state-of-the-art trains manufacturing facility in Goole as it prepares to begin production this spring.

The first major wave of recruitment will be followed by scores of further roles that will be available over coming months.

Mark Speed, Site Director and General Manager of Siemens Mobility in Goole, said: “It’s an incredibly exciting time for the project with the recruitment programme moving forward.

“We’re absolutely delighted with the calibre of recruits and

they’ve already hit the ground running. They will all have an important part to play in the success of this pioneering project.

“This is just the first in a series of waves of recruitment, with many more exciting opportunities opening up over coming months.”

The global rail technology leader is investing up to £200m in developing the facility in the East Yorkshire town, where it is creating up to 700 skilled jobs, as well as generating around 1,700 new employment opportunities in the supply chain.

Rolling stock for the UK train market will be manufactured at the factory, starting with new Piccadilly line Tube trains for

Transport for London. The factory is the centrepiece of a wider rail village, featuring a train components servicing facility, a materials and logistics warehouse, and a research, development and innovation cluster, establishing Goole as a centre of excellence for rail technology in the UK.

The recruits have already enjoyed a “meet and greet” visit to Siemens Mobility’s metros centre of excellence in Vienna, as the first stage of an extensive knowledge exchange programme involving periods of training at the Austrian site.

As a responsible employer, Siemens Mobility is committed to equality and diversity, including

gender balance across all its operations. It offers flexible employment to help its staff manage their work-life balance, along with training and development programmes.

Niraj Sondhi, Commercial Director for Siemens Mobility in Goole, said: “Here at Siemens Mobility, we offer careers, not just jobs. We look after our people and support them in their professional development.

“We’re also strongly committed to playing our full part in supporting the local community. We’re a global company operating in the heart of East Yorkshire and we’re proud to be a part of the Goole community.”

Sustainable partnership is launched

Metsä Group has selected Arup as one of its partners to design a planned new, stateof-the art tissue paper mill in Goole, East Riding of Yorkshire.

With the planned investment Metsä Group’s tissue paper business aims to replace almost half of imported essential tissue products and bring locally produced, sustainable tissue products to the UK, increasing the country’s self-sufficiency in this sector by 30 per cent.

The planned facility will demonstrate the latest in sustainable production technology and will have the capacity to produce 240,000 tons of tissue paper, built in phases over the next decade. Once all necessary

planning and permits have been achieved, and the final investment decision made, the completed mill will generate over 400 direct employment opportunities within the facility, along with the creation of thousands more jobs throughout the supply chain and the local economy.

Arup supported Metsä Group’s tissue paper business in identifying the proposed location – a 200-acre site in Goole, East Riding of Yorkshire in the Humber region.

Alan Jeffery, Technical Director, UK and Ireland, Metsä Group, said:“Goole is the perfect location for this proposed investment. The Humber region provides a crucial gateway to the whole of the UK and

the region’s ambitions to bring cutting-edge green technology and jobs to the UK matches our ambitions in clean, sustainable manufacturing.”

Andy Pennington, Director and Liverpool Office Leader, Arup said: “We are delighted that Metsä Group’s tissue paper business will reap the benefit of Arup’s local knowledge in delivering the planned new facility in Goole, Yorkshire.

“Working with a forerunner in sustainable bioeconomy and circular economy such as Metsä Tissue aligns well with Arup values and we’re excited to drive forward sustainable development in manufacturing together.”

A group of the new starters are briefed on the Siemens Mobility project to build trains for the Piccadilly line on the London Underground by Sabrina Marnham, Lead Project Manager – Major Programmes

The new recruits with Siemens Mobility colleagues at the RaisE business centre, which forms part of the industry-leading rail village in Goole

It’s not all hot airsmall changes can lead to big savings

Local specialists Norman Walker are urging manufacturers not to ignore energy saving opportunities in their compressed air system.

Nick Forth, Branch Manager at Norman Walker, said: “Typically, compressed air accounts for 12 per cent of the total energy costs for industrial manufacturers –and may be as much as 40 per cent in some cases. For many of our customers’ compressed air is crucial to their production but it doesn’t mean it has to cost them the earth.”

‘We have seen demand increase dramatically for our compressed air energy auditing services’

“Locally, we have seen demand increase dramatically for our compressed air energy auditing services over the last couple of years. This has helped many businesses in the Humber region understand their compressed air energy usage but also to reduce their costs and carbon footprint.”

Norman Walker, as part of Pennine Pneumatic Services Ltd, has developed a guide to help manufacturers reduce the energy used by their compressed air system. The guide covers 10 ways

to reduce energy costs. One area to look at is fixing air leaks. One 3mm hole in your compressed air pipework could cost you between £500-£900 a year, depending on your compressed air system and the pressure it runs at.

Another, energy saving tip is to lower your whole system pressure. For most compressors, a reduction of one bar in pressure (14.5 psi) could lead to a seven per cent saving in electricity consumption.

Nick said: “Dropping the pressure in your system without affecting your production may seem unbelievable, but we can simulate changes on our software before running it on site and look at incremental changes until we find the sweet spot.”

A further consideration is switching to a variable speed drive compressor. Many industrial applications have fluctuating air demand. Using a fixed speed compressor for this results in wasted energy. A variable speed drive air compressor can deliver up to 60 per cent energy savings compared to a fixed speed compressor.

Other areas covered include making sure your equipment is correctly sized, having control systems in place, how regular servicing maintains efficiency and how you can use the energy more than once with heat recovery.

The full guide can be read on the PPS Hull (Norman Walker) website.

An engineer carrying out a leak detection survey

Motoring

Life can’t be all about work! Chamber Motoring reviews some of the latest offerings on the market.

In association with

A dazzling drive to brighten up your commute

There is no substitute for quality, and this Mercedes C Class oozes it. DAVID HOOPER puts this plush AMG Line model through its paces and finds its lights… well, illuminating!

It’s been a while since I last drove a MercedesBenz so it was great to be able to reacquaint myself with the brand and this C300d model was the perfect reintroduction with its smart AMG Line styling and expensive looking alloy wheels which made me paranoid about my proximity to kerbs!

The C Class is one of the long-standing staples of the Mercedes-Benz line-up which has evolved over the years to offer us this smart four-door saloon we behold today. Estate and Coupe versions are also available.

The AMG Line Premium model tested here is as plush inside as it is smart outside, with beautifully styled and very comfortable leather seats, plush carpeting and a classically modern dashboard which cleverly integrates all the modern technology which is so quickly becoming the norm.

The dashboard features a large central screen from which most of the car’s key settings are controlled and adjusted. This also doubles as the satnav screen, which includes Apple CarPlay and Android Auto, depending on your preference, providing large, clear mapping which is impressive and really clear.

TheVitalStatistics

MODEL: Mercedes C300 AMG Line Premium

ENGINE: 1993cc, 254bhp four-cylinder diesel engine, driving rear wheels through a 9-speed automatic gearbox.

PERFORMANCE: Top speed 155 mph. 0-62mph in 5.8 secs.

ECONOMY: Combined 41.5 mpg. Wheel World test average: 43.9mpg

CO2 EMISSIONS: 155g/km

FUEL TANK: 66 litres.

PRICE: £54,040 on the road

WARRANTY: 3 years, unlimited miles

WEBSITE: www.listers.co.uk/mercedes/grimsby

• All data correct at time of publication.

In front of the driver is a smaller screen which features the speedo and rev counter, trip computers and the like, but the driver can select different screens, a sports dashboard, for example, complete with G-force meter, or a map which fills the screen.

The centre console is larger than you find in most cars and offers a lot more storage, because there is no gear selector in the middle of the car. Mercedes prefers to put the gear selector on the steering column, opposite the indicators, with the lighting controls being operated by a rotary dial to the right of the steering column on the lower dash. This means, as well as a couple of cup holders, there is also space for a mobile phone to be

MAIN PICTURE: Two majestic sights in one - a smart Mercedes and the iconic Humber Bridge

INSET TOP: The interior of the C Class feels modern and looks very classy. The steering column mounted gear lever provides more storage space in the centre console

INSET BOTTOM: The driver can choose their preferred dashboard display

BOTTOM LEFT: The Mercedes' styling is intantly recognisable from any angle

'When you start the car at night, it's like a disco as the lights dance left and right'

This car was supplied for review by Mercedes-Benz of Grimsby, which is part of the Listers Group. Mercedes have various discounts and incentives currently available, including a £2,000 reduction on this model until the end of March. Contact the dealer for the latest information on (01472) 276777.

hidden out of sight, on a little pad which will also charge it wirelessly, and a large central storage bin for whatever you want to keep in it.

The interior of the C Class oozes quality and everything feels as though it’s been engineered and crafted, with the exception of the indicator and gear selector stalks which are clad in plastic and just don’t feel as substantial as the rest of the interior, which seems a shame when it would cost pennies to make them feel more tactile and in-keeping with the rest of the controls.

The car is powered by Mercedes’ proven 2.0-litre diesel engine, with this example providing an enjoyably useable 254bhp. Power is transmitted to the road via a nine-speed automatic gearbox via the rear wheels, so when you get fed up of wafting around and want to pick the pace up a bit, it can do a decent impression of a sports saloon, with 0-62mph time of 5.8 seconds and a top speed of 155mph.

Even with this performance, the car still offers decent economy, with an overall average of 43.9mpg during my test of around 500 miles. Driving it gently on my 35mile commute to the office, it returned up to 53mpg, which is perfectly respectable in my book.

The ride quality is excellent too, suitably firm to match its performance, but always compliant and comfortable, soaking up the dreadful potholes admirably without unsettling the car, and cushioning the occupants from the worst excesses, although I would have liked a bit more feel through the steering at times, but selecting the Sport mode did sharpen things up a notch. The car also offers the choice of Economy and Comfort settings.

The headlights are superb too, featuring Mercedes’ latest Digital Lights. When you start the car at night, it’s more like disco lights as they dance left and right. This is the latest technology which vectors the light around objects and oncoming traffic. You can set the lights to automatic main beam, and you can actually see shadows around the car in front, as the car somehow directs the light around it, giving as much peripheral light as possible. It also detects oncoming traffic and moves the lights around to avoid dazzling other drivers. It’s really clever stuff and brilliant to watch in action.

I really liked this C Class in its AMG Line Premium specification. It looks good, drives well and is very comfortable on a longer trip. It’s £54,040 on the road asking price is pretty reasonable by today’s standards, but what price a three-pointed star in the company car park?

Reliability comes as standard in new van range

The UK’s most reliable van, as voted by the top 50 leasing companies for nearly a decade, leads the charge in the UK’s large van market with a new electric model that delivers more range, technology, safety, and uptime for fleet operators.

A complete portfolio with several upgrades to standard specifications will be on offer to customers, including van and chassis body styles in N1 or N2 vehicle class. There will be two lengths on offer, L2 (long) or L3 (extra-long), two trim levels, PRO and SELECT, a choice of 81 or 113 kWh battery capacities and a towing capacity of up to 1.5t. For the first time, there is also a choice of two motors, with either 100 or 150 kW peak output.

Orders are now being taken for 113 kWh panel van models, priced from £73,260, excl VAT. New eSprinter models are also expected to be eligible for the UK government’s OZEV plug-in van grant, giving businesses up to 35 per cent off the purchase price, up to a maximum of £5,000.

Produced in net-carbon-neutral production plants located in Düsseldorf and Ludwigsfelde, the first customer vehicles are expected to hit UK roads in May. Orders for 81 kWh battery vans and all other variants will take place later this year.

‘Game-changing efficiency features designed to keep business moving further’

Equipped with the largest battery, (113 kWh 414 Van L3 PRO model), the electric range for the eSprinter, based on the WLTP combined cycle, is up to 271 miles (436 km)[10] - more than double the previous model.

Three driving programmes: Maximum Range, Economic and Comfort, control engine power, engine torque and climate control, while regenerative braking also helps to maximise range. Features such as HVAC (heating, ventilation and air conditioning) with heat pump, heated seats and active thermal management also help to optimise real-world range all year round.

Like all electric vans from Mercedes-Benz, the new eSprinter is capable of both alternating current (AC) and direct current (DC) charging. The onboard charger can be charged with direct current at up to 115 kW (standard for the UK) at a fastcharging station, meaning the battery with a usable capacity of 113 kWh can be charged from 10-80 per cent in around 42 minutes at a maximum of 115 kW.

Celebrating the life of a racing legend

Goodwood has announced that the exceptional career of John Surtees – to this day the only person to win World Championships on two and four wheels – will be celebrated at this year’s Goodwood Revival, taking place over the weekend of 6-8 September.

2024 marks 60 years since John Surtees won his Formula 1 World Championship, and would have seen the eight-time World Champion celebrate his 90th birthday on 11 February.

Reflecting a truly extraordinary motorsport career – which included seven motorcycle World Championships between 1956 and 1960, the 1964 Formula 1 World Championship, and the 1966 Can-Am Championship – the tribute to John Surtees will include everything from 250cc, 350cc and 500cc motorcycles to Grand Prix winners, unlimited sports cars and GTs.

In April, the 81st Members’ Meeting will assemble an incredible array of CanAm cars, Surtees having won the inaugural championship with his eponymous team in 1966.

John Surtees is a key figure in the annals of Goodwood’s unique motorsport history. It was at Goodwood that he tested a car for the first time, in 1959. The following year, it was here that he made his four-wheeled debut in a Formula Junior Cooper, racing for Ken Tyrrell, at the 39th Members’ Meeting in March 1960, finishing a close second.

That 1960 season was remarkable. Having taken part in his first race on four wheels in March, he made his F1 debut in May, scored his first podium with second place at the British Grand Prix in July, and his first pole position at the Portuguese Grand Prix in August! All while fitting in around his twowheeled commitments, where he won

the 350cc and 500cc World Championships for MV Agusta.

Shortly after his passing in March 2017, the 75th Members’ Meeting paid a moving tribute to Surtees, on the anniversary to the day of that first race in 1960, with a minute’s noise reverberating through the paddocks and The Duke of Richmond leading a commemorative lap in a Team Surtees Lola T70.

Goodwood now look forward to honouring the remarkable achievements of an enormously talented driver and rider.

The Duke of Richmond said: “As an eight-time World Champion and the only man to achieve the honour on both two and four wheels, John Surtees was not only a huge figure in the history of the Goodwood motor circuit, but also played a big part in the establishment of our modern events.

“Along with Stirling Moss, John was a Patron of the Festival of Speed and was deeply involved from the very beginning. More than anything, he was an exceptional racer and a great friend.”

Taking place across the weekend, the Surtees tribute will join the full race schedule which is set to run exclusively on sustainable fuels.

John Surtees in one of his racing cars at Goodwood

John Surtees - a legend on two and four wheels!

Improved range for electric models

Electric vehicle goes from Pole to Pole

Chris and Julie Ramsey, husband and wife adventurers, have completed their all-electric journey to the South Pole in Antarctica.

Their 10-month, 30,000 km adventure that started on the frozen Arctic Sea at the 1823 Magnetic North Pole, has seen them drive the varied terrains and conditions of North, Central and South America before carefully traversing the most remote continent on the planet, to reach the South Pole. This is the first time any car, let alone an EV, has completed such a journey.

Using a specially equipped Nissan Ariya, based on a car similar to the model we reviewed in our last edition of Business Intelligence, they travelled across long distances and challenging off-road terrains. The allelectric expedition vehicle, a Nissan Ariya with e-4ORCE all-wheel control, has passed the toughest tests at extreme temperatures and high altitudes. The vehicle –factory-standard with no modifications to the powertrain or battery – was modified by polar mobility specialists Arctic Trucks, to accommodate 39-inch BF Goodrich tyres.

Chris and Julie began planning Pole to Pole in 2017 after completing the Mongol Rally in their Nissan LEAF, the first time an EV had been used to tackle the 10,000km challenge. They recognized how much interest this type of epic adventure could generate in electric vehicles, as well as creating a legacy of charging infrastructure behind. They felt Pole to Pole was the ultimate EV adventure and made it a reality through a commitment to collaboration and innovation with like-minded partners.

Chris and Julie celebrate the completion of their challenge.

Chris commented, “I can’t believe we’re at the South Pole. After so many years of planning, it doesn’t feel real. I’ve always had full confidence in the amazing capabilities of electric vehicles, and I knew our Nissan Ariya would tackle everything thrown at it. But it’s been far tougher than I anticipated. I’m proud that Pole to Pole has reached millions of people in parts of the world and enthused them about embracing EV in their day to day lives.”

‘I knew our Nissan Ariya would tackle everything thrown at it’

New Members

New Members

A warm welcome and introduction to the latest businesses to join Hull & Humber Chamber of Commerce.

Absolute Warehouse Services

Adam Wagstaff

Hull

07849 844618

Warehousing

AD Reffold (Electrical) Ltd

Shaun Edwards

Hull

07843 605630

Electrical Engineers & Contractors

AI Futures

Geoffrey Bye Lincolnshire 07514 749264

Business Consultancy

First Intuition

Lucy Brennan

Hull 0113 4677770

Accountancy

Grimsby Community Energy

Vicky Dunn

Grimsby 07932 086539

Energy

JEKBEE

Dan Smedley

Hull 0757 7328635

Digital Marketing

Ligneolus UK Ltd

Emma Brown

Hull 07980 257359

Manufacturing

Liz Drury Voiceovers

Liz Drury

Lincolnshire 07539 755531

Voiceover Artist

PRX International Limited

Sahin Ozcan

Hull 07788 816062

Import and Export Consultancy

Ramon Fewster

Ramon Fewster

Hull 07931 593562

Haulage Contractor

S Smith & Co Accountants

Stephanie Dexter

Lincolnshire 01724 848343

Accountants

Surestyle Limited

Mark Newton

Hull 07956 980166

Home Improvements

Tailor Made Hearing Care Ltd

Phil Marshall

Hull 01482 654111

Audiology

The Hull Community Pub Society Ltd

Catherine Murray

Hull 07958 204626

Community Pub

Tucker Mechanical & Electrical Building Services

Jodie Haines

Hull 01482 834900

Mechanical & Electrical Building Services

Expert recruiters look to further growth

Over the past two years, Consortium Recruitment Team has established itself as a leader in sourcing top-tier talent for a diverse range of industries and working with some of the biggest brands in the region.

Since its inception in 2021, Consortium Recruitment has consistently demonstrated an unwavering commitment to connecting exceptional candidates with forward-thinking companies. The company's innovative approach to recruitment, personalised solutions, and dedication to fostering diversity and inclusion have paved the way for its astounding success.

During their second year, the organisation has achieved a staggering 30 per cent growth in turnover and over 40 per cent growth in its client base, reflecting the trust and confidence companies across our region have in its services.

Founder and Managing Director David Lipton said: “It’s truly exhilarating to see the remarkable growth we’ve experienced over the past two years. The team's dedication, passion and commitment to delivering exceptional results for our clients and candidates has been instrumental in achieving this milestone. As we

reflect on our journey, we’re even more excited about the future and the opportunities ahead.”

The demand from clients ha s led to Consortium continuing recruitment, already doubling the size of the team in the last two years and with another vacancy being advertised for a senior consultant.

Kirsty Hussey, People Director at Vivergo Fuels, added: “David and the team have been an invaluable partner in our journey to build a standout team.

Their dedication to understanding our unique needs and culture is truly commendable.”

Consortium Recruitment Team

Last Word

If you like to have the Last Word, here's your chance - email David Hooper at d.hooper@hull-humber-chamber.co.uk

Name: Liz Drury

Job title: Voiceover Artist

Name of the business: Liz Drury Voiceovers

Describe it in a nutshell

I record voiceovers from my home studio for clients around the world, for diverse projects including videos, e-learning courses, business voicemail greetings and more.

Where is it based?

Ulceby, North Lincs.

What has been your biggest challenge in the last year?

Just before Christmas I was narrating an audiobook, when a large e-learning project arrived, and just as I started that, another elearning client sent me work. I was concerned my voice might give out, but I got through it all by the deadlines!

What are you most looking forward to in the next three months?

Attending the One Voice Conference in London where I’ll get to meet up with all my voiceover friends from around the country.

What news story has had the biggest impact recently?

Definitely the rise of AI and the possibility of voices being cloned for nefarious purposes.

If you could choose, what job would you do?

I’d be a museum curator – I have a PhD in Archaeological Science!

What is your biggest ambition?

To narrate a documentary series for a mainstream TV channel.

Where will your next holiday be?

My husband and I have hired a campervan for the May bank holiday weekend to see if we like it. I think we’ll go to the Lakes.

What are your hobbies and which is your favourite pastime?

I have lots of hobbies! Ballroom dancing, rock and roll dancing, running, canicross (running with my dog), singing, acting, playing the

violin, and I recently took up the baritone horn. My favourite pastime is running at parkrun and I like to try different runs wherever I go.

What are your plans for the weekend?

It’s my birthday so hopefully I’ll be getting pampered! My children will be coming (one is at university and one is in the army) and it’ll be lovely to have the whole family together.

Liz loves playing the horn with her son who is a professional musician.

Picture: Vicki Head